TourGolfClubs Return Policy - 30 Day Money Back Guarantee

TourGolfClubs.com guarantees you will be satisfied with your golf clubs. We offer you a 30 day money back guarantee on any order.

This means that you can get our clubs in your hands, try them at the range or on the course, and decide to keep or return them within 30 days. Please note, because of the variety of shipping methods, we can't refund the cost of shipping. If you received free shipping with your order a $17.50 fee will be deducted from your refund to cover the initial shipping and handling charge. Clearance sale items are not eligible for the 30 day return policy. Damaged clubs are not eligible for refund.

A TourGolfClubs representative must authorize all returns. For authorization please email your requests to returns@tourgolfclubs.com and include your order number and reason for return. A Return Authorization Number (RAN) will be provided to you within 2 business days. This number must accompany your return. When returning any item, please include in the package: your name, address, phone number and the Return Authorization Number. Customers are responsible for the cost of shipping merchandise back to TourGolfClubs. The only exception to this is if the warehouse incorrectly picked the order. Refund is issued after we receive and inspect the product. Refund time is 2 weeks after factory receives the product. The product must be recieved no later then 10 days after the 30 guarentee period in order to recieve a refund.

TourGolfClubs Warranty Information

All TourGolfClubs merchandise is covered by a lifetime warranty against breakage under normal playing conditions. (Hitting off of mats, killing snakes, throwing clubs, beating trees, etc. is not considered the regular course of play.) This warranty is extended only to the original purchaser.

This warranty does not apply to:

1. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, etc.
2. Damage or loss resulting from any unreasonable use, misuse, or negligence. Dents in the crown or toe of titanium heads cannot be covered due to the extreme thinness of materials.
3. Any Shaft breakage 3 inches or more above the hosel is considered abuse.
4. Damage or loss resulting from unauthorized repair or modification.

Any driver that dents due to a ball being struck outside the face will not be covered by warranty. Dents on the sole or on top of the club are not covered. Normal wear from play is not covered.

Things to Remember

• Assembled orders usually ship from TourGolfClubs within 7 business days.
• If placing an Internet order on the weekend or a holiday, the order will not be processed until the next business day. Orders after 3pm on a business day will be enter into the system the following business day.
• When possible, use our website www.TourGolfClubs.com. It is always the most current source for new products and club specifications.
• All prices and products are subject to change without notice.
• If possible avoid hitting graphite shafted clubs off of driving range mats.
• Irons are sold in sets of 3-PW & 4-PW. They cannot be broken up.

TourGolfClubs Shipping Policy

• TourGolfClubs' primary method of ground shipment within the Continental United States is FedEx.
• FedEx is used for any type of Air Shipment.
• Shipping costs are calculated according to the actual weight, the distance the box is traveling, along with the mode of shipping specified.
• Shipping, handling and insurance are applied to all orders placed with TourGolfClubs.
• TourGolfClubs in not responsible for delays in shipping due to the shipping provider.
• Free shipping and flat rate shipping rate are restricted to US 48 states.

Pricing And Product Policy

All prices quoted are in U.S. currency. Merchandise and prices on our site are subject to change without notice.

Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type.

Taxes

All orders with a New Jersey shipping address are subject to a 6% sales tax.

Privacy

Your privacy is important to us. Therefore, we will never sell or give your personal data or email address to any other company.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.